Privacy Policy

SleekCRM ("we", "our", or "us") values your privacy. This Privacy Policy explains how we collect, access, use, store, share, retain, and delete your information, including Google user data obtained through the Gmail API.

Google API Data Access

SleekCRM requests access only to the specific Google user data required for email analysis. We use the following OAuth scopes:

• openid
• https://www.googleapis.com/auth/gmail.readonly
• https://www.googleapis.com/auth/gmail.send
• https://www.googleapis.com/auth/userinfo.email

We only access Gmail messages that you explicitly select. SleekCRM never reads or accesses any other emails in your account.

Information We Collect

• Name
• Email addresses you select for analysis
• Gmail message bodies, subject lines, metadata, message IDs, dates, and (when enabled) attachments — only for messages you explicitly choose
• Business profile information (name, website, phone, description, address)
• Password
• Survey data you submit

How We Use Google User Data

Gmail data is used solely to generate CRM insights for you. Specifically, we use your selected email content to:

• Analyze customer communication patterns
• Generate summaries and insights
• Support CRM features such as follow-up detection

Full message text is transmitted to our AI processing endpoint at https://api.groq.com/openai/v1 to generate insights. No other third parties receive your Gmail data.

Data Sharing

We do not sell or share Gmail data with advertisers or unrelated third parties. Gmail data is shared only with:

• Supabase (PostgreSQL) — for secure storage of the email data you select.
• Groq LLM API — to process message text and generate insights.

These services only receive data required for functionality and operate under their own privacy policies.

Data Protection & Security

We implement industry-standard protections:

• Encryption in transit (HTTPS/TLS)
• Encryption at rest for all stored data
• Role-based access control and least-privilege access
• Secure Supabase/PostgreSQL configuration
• No human access to Gmail data unless needed for debugging with your consent

Data Storage

Selected Gmail messages, subject lines, metadata, message IDs, and attachments (once enabled) are stored securely in Supabase until removed by the user.

Data Retention

We retain Gmail message data until you delete it manually or delete your account. If you unselect a previously selected email, it is removed from storage.

Data Deletion

You may request deletion of all stored data at any time by contacting crmsleek@gmail.com or by deleting your account.

You may also revoke SleekCRM’s access to your Google account at any time using the Google Account Permissions page.

User Consent

Data is processed only after your explicit consent. Only emails you manually choose are accessed.

Global Users & Minors

SleekCRM is available globally. Minors may use the platform with parental consent.

Contact

For questions, contact crmsleek@gmail.com.

Last updated: 18 November, 2025